Kyle Thomas

The Website of Kyle Thomas (KyleWith)

  • Blog
  • With Media
  • Yellowknife Online
  • Bush Order Provisions Ltd.

Aug 22 2012

Even Yellowknife has Online Brand Ambassadors

I should be putting on a Chamber of Commerce after-hours presentation about why every retail business in Yellowknife should be on Social Networks, even if it is just to monitor what is going on.

Just this evening I saw the below conversation unfolding. A local customer was upset about their product and other residents defended the store.

So even though the store wasn’t on Twitter themselves there was still people willing to defend their brand. #brandloyalty

Screen Shot 2012 08 22 at 9 41 57 PM

Could you imagine of the store had of been watching and listening on Twitter. They could have approached the person with the problem right away and turned this negative post into a positive one. So simple.

Written by kylewith · Categorized: Social Media/Internet · Tagged: ambassadors, brand, loyal customers, loyalty, Social Media

Feb 06 2011

I feel good about my brand

I feel good about my personal brand. Yes, that is what I call my online presence, cause that is what it is. It is the KyleWith brand.

I think I’m getting into the groove of things with it again. I hope to soon, start blogging a couple of times a week from my WithMedia.ca blog, which is more to do with Social Media, Marketing, etc and possibly get into more podcast.

I know, I know it is a lot to promise, and I hate doing it, but at the moment, as 12 midnight quietly approaches I feel good about this.

When I first started working for Motion Media, I was alway stumped by the issue of separating what I write and say from the company perspective and what I can say, when really they are very similar. Now though, I have come to the conclusion that I can say a good majority of it from my own account, cause I know at the end of the day I still work at Motion Media and that is where I work with people (you). I feel as though by me building a stronger brand, I am actually in the long run helping build the brand of Motion Media, in the Social Media area anyways.

Then what do I say from the company account? Well that is where retweeting and talking about what is happening inside the company comes in. I have this idea that we should humanize business, so that is what I want to do. Show, nay, prove that Motion Media is a well put together company, with an amazing team, that does amazing work.

I would love to humanize a company to the point where if someone has a problem with them, they say it to the company and then the company goes forward to fix the issue.

Lots going on, with lots of ideas, but why not check out WithMedia.ca cause I need your help finding some things over there.

Written by kylewith · Categorized: Journal · Tagged: brand, KyleWiTh, motion media, withmedia

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