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Kyle Thomas

The Website of Kyle Thomas (KyleWith)

Don’t Quote It

I’m a little annoyed about the constant quote streams coming from some people.
Believing that this does not in fact make them wiser people, I see it as fluff so we might buy into you.

Personally I’m more of a STFU and do it type of person. The only person that is really going to inspire me, is me and the outcome I make for myself.

Now I do have mad props for these people that are being quoted, Disney, Einstein, Doc. Those guys were geniuses but they got to where they did by just doing shit. They made several mistakes along the way, and that is where most of the quotes come from, but they eventually succeeded.

So to those who like seeing those quotes, here is mine: “stop what you are doing and go do something productive.” To those who feel the need to post them constantly, go make your own. That’ll gain you more klout.

I’m tired of crappy customer service

I worked customer service for many years and I was good at it. Sure I did the job because I wanted money but people need to learn that customer service is about providing the “customer” with a “service” and efficiently, which is what I did. My goal was and will always be to make sure the customer gets what they asked for and are satisfied with it.

Apparently this mentality is rare among people and it makes me sick. I have always toyed with actually posting about my bad experiences because I don’t want to seem like a negative person but today I have two examples of bad customer service to share with you.

The first event happened to a friend of mine who was trying to make a reservation at a restaurant. She wanted to make a reservation for so many people, which was fine, but when making the reservation the manager of the establishment informed her that if anyone did not show up she would be charged for that missing seat. And maybe this is the policy of the restaurant but the manner in which he dealt with the situation upon the second response was not, in my mind, a very thought out move. Either you can read the full story here.

The second event of lack of customer service comes from my local Quizno’s and if you know where I live then you know the one I’m talking about. There was a time when you could go into that Quizno’s and walk out with a good sandwich but not anymore and I like Quizno’s sandwiches.

After having to poke my head into the back storage room to get someones attention I was finally helped and I got the same sandwich I have got there for 7 years. A Prime Rib and Peppercorn. After getting my sandwich without as much as a thank-you from the staff I thought my sandwich felt lite. Sure enough when I opened it up there was barely any meat on the thing. Having gotten these for years I know there should have been more. The sad thing is this has been the case since a new owner took over. I don’t know if the staff just don’t know any better or if this is a cost saving way to make more money. Regardless I’m not happy.

You know I can look past most crappy customer service and I understand the strain on employers to keep good people but somewhere along the way people need to buck up and do better.

My Bobcat Rant

Okay  this is my bobcat rant. I don’t know why, but for some reason the guy who operates the Bobcat at the apartment I live in seems to only use it at nine o’clock in the evening. I don’t know why, I think he’s crazy. Would it not make sense to do it during the day when most of the vehicles are not here. He has been doing it consistently for about four days now. I understand there is lots of snow to clear, but seriously please dude why don’t you do it during the day.

I am highly sensitive to both light and noise and you are making a lot of it. Noise not light. This also goes to diesel truck drivers, who think it is necessary to idle their vehicle during the zero temperatures we have.

Oh and back to the guy who’s driving the Bobcat. For some reason the parking lot is getting smaller and smaller, because you keep piling the snow in the middle of it. I don’t know if it takes a genius to figure out the use poster put snow at the side of the parking lot, not in the center where people are supposed to drive.

Bobcat snow removalphoto © 2008 Sara | more info (via: Wylio)

 

I apologize to all other Bobcat drivers, I’m sure you do a wonderful job. Thank you for your hard work, but this late night Bobcating needs to stop.

I shall write for you, about me

Well now that I have found a place to sit, I shall write for you. I shall write for you today something more personal, instead of some topical article. I shall write for you because I haven’t in sometime and I feel it has been to long. The main reason I shall write for you today, is because I would like to share something with you. It will most likely be something to do with my life. So now that you understand I shall be writing for you today, I shall begin.

I’m in an odd place in my life, well I always seem to be. I have been searching for the last 2 years. For what, I don’t know. For who, I don’t know. My hope is I find it and them soon.  I will try to explain this as best as I can.

I write a website that is growing and becoming more and more recognized, and I know tons of people in this town (Yellowknife) but still I am missing something. Now the reason for this post is not for pity (I don’t like pity), but it is more to explain how I feel when I’m alone. I know an amazing bunch of people, but the only issue is (I don’t know how to explain this properly) I don’t share that bond that good friends share (You’re all awesome by the way, please don’t take offense to this). I long for someone who shares my passion of things, someone who has an interest in Yellowknife and its community events, understands my passion for social media and maybe most important to me is someone that is relatively close to my own age.  That is a lot, to even imagine, but did you know I can almost guarantee the people and friends I will meet will be at least 10 years older than me. It is bizarre.

Like I said this is not a pity cry, I just wanted to get this down on words. I also understand my problem. It is me! Most of the time my mind is wondering how to do something or how I can make that work or where to find this and that, it never stops. From the second I wake up to the moment I fall asleep, I’m thinking about websites, design, social media, marketing, profiting, how-to’s or scheming how to make back money spent. If I could shut it off for a couple hours a day I would, because I know it affects the people I’m around. I barely have an interest in anything else, except for maybe my vehicles. But on the flip side, I wont push myself to fix my own problems. I say I want to go see live music at the bar or coffee shop but I don’t have anyone to go with, so I won’t go. Which is ultimately like stabbing myself in the foot, if I never go I will never meet anyone like that. Part of that, in my mind anyways, is that I don’t drink, so I rarely ever see the need to go out – or something like that.

I hope some of this makes sense. Maybe I am making this a lot more dramatic than it really is, but this is my blog and I can write want I feel.

No that I have written for you, you should write too. As you are doing that, I am going to go try the French Onion Soup and BLT combo from Tim Hortons.

I Know you Know – So Just say No

Recently we have been trying to promote a Tweetup, a gathering of local Twitter users, here in Yellowknife and it is hard to know if we are getting the message out there.

This is not a hit at anyone personally and this happens everywhere online.

I know that there are a good 50 people on Twitter in Yellowknife and we have tried to reach them all with the Twitter Invite. I don’t know them all, hell I don’t know many of them but that is the point of the tweetup. We have been promoting this particular event for over 2 weeks. There have many blog posts, tweets and ReTweets about it but only 9 people have RSVP’ed. Only 9. This doesn’t mean 9 are coming actually only 6 are coming. It bugs me when you specifically send out these invites to people and they just ignore them all together.

Let me explain how the invite works. You go to link, if you are going you click YES. If you are unsure if you will be attending you click MAYBE. If you are not coming you click NO. There is an option for everyone. So I don’t know why people think they should just ignore it as if they are better than everyone. I’m not trying to rant on anyone, but as someone who helps organize these events it is nice to have an approximate number of how many will be attending and to know that the word is getting around.

Just something I thought I would mention. No hard feeling Okay!